The use of this Website is subject to the following terms and conditions ("Terms and Conditions") which set out the rules for how we run the Website and which you should read carefully. By using this Website you acknowledge that you have read and you agree to be legally bound by and comply with these Terms and Conditions.

We reserve the right to change the contents of this Website, including these Terms and Conditions at any time without notice by posting such changes on the Website. It is your responsibility to familiarise yourself with the Terms and Conditions regularly to ensure that you are aware of any changes. Your use of the Website after a change has been posted will signify your acceptance of the modified Terms and Conditions.

If you do not accept these Terms and Conditions, please do not use this Website.

A. COPYRIGHT
All Website design, text, graphics and the selection and arrangement of them are either our Copyright, or be Copyright of third party licensors. All rights, unless expressly granted, are reserved.

B. PROHIBITON ON USE OF WEBSITE CONTENT
Please do not use the Website in any way that may infringe the intellectual property rights contained in the Website. This means that you may not adapt, reproduce, publish, upload, post, reutilise, redistribute, retransmit, broadcast, extract, alter or store all or any of the contents of the Website including but not limited to any trademarks or copyrighted material as referred to in paragraphs A above without ancientwarrior express permission (although you may download and print out pages from the Website for the sole purpose of viewing for your own personal information).

C. DISCLAMER ON CONTENT
Whilst we have taken all reasonable steps to ensure the accuracy and completeness of the information on this Website, we will not be held responsible regarding the accuracy or completeness of the content of this Website.

D. LINKS TO THIRD PARTY WEBSITES
The use of third party websites is entirely at your own risk. Links contained in the Website will lead to other websites not under our control, and we accept no liability for the content of any linked site or any link contained in a linked site.

MAKING A PURCHASE
Making a purchase could not be easier. Simply browse our catalogue here online, clicking on any items for further information and to add to the shopping cart. After you have finished your selections, click on "Basket Symbol" to view your purchases and continue to the checkout. At checkout time you will be asked for a few details that we need in order to process the order.

4. METHODS OF PAYMENT
We accept payments via Paypal service and you may also use our Printed Order Form and attach a cheque. Goods will be dispatched when your cheque has cleared.

Please note that no order will be dispatched for shipping until it is paid for in full.

5. SHIPPING & DELIVERY
A standard fee per item is charged, regardless of the address location, however you will be liable for any import export duties for your country.

6. PRIVACY POLICY
Heirloom Embroideries do not disclose buyer’s information to third parties.

Information will be used to process the buyer’s order and fulfil the delivery function. In the future, the information may be used for special promotions in which instance; the buyer will have a facility to un-subscribe from the mail-list.

7. RETURNS POLICY
Where ever possible we will endevor to ensure customer satisfaction with all our products ,but if for any reason you are not satisfied with the item purchased please contact us immediately and, if your claim is considered to be reasonable, fair and just, we will issue you with details on returning the goods and refunding your purchase .Unfortunately we CAN NOT refund the cost of any postage for returned items .The customer is liable for the original shipping cost and return postage when returning goods.Items purchased at a discounted rate will not be refunded at full price.All items purchased will be checked before dispatch to insure that they are good condition ,if when they arrive they are damaged in any way you must contact us immediately to insure that the cost of postage can be reclaimed from the courier and a replacement sent to you.

8. RECIEVING DELIVERIES
The customer must insure that there house name or number is in clear vew for courier .And that there will be someone home to recieve your ordered goods .If you miss a delivery you must rearange it yourself for a more convienient time.If you fail to rearange delivery in time and the good are returned you will have to pay for redelivery. Couriers may have difficulty with unusual or remote addresses the customer must allow for this when ordering.Please do not order goods to be delivered whilst you are on holiday. If you request goods to be left on you door step or to the side of your house and they are stolen we will not accept any responsiblity for this loss or damage.